Operations Associate

Job description

Whether it's smartwatches or drones, SnapEDA is changing the way hardware designers build products. We provide a search engine of millions of digital building blocks for making electronics. Over a million of professional engineers and scientists around the world rely on us to bring their designs to life quickly, whether they're making medical devices, space electronics, or the fun gadgets we use on a daily basis. 


We are looking for a motivated and reliable Operations Associate to help us grow! This is a fast-paced role at a startup for someone who is resourceful, positive, and diligent. You’ll be working with an amazing international team (mostly all engineers) based in San Francisco, Medellin, and overseas. For this role, we're looking for team members who want to learn and grow with the company, who are eager to take on new responsibilities and challenges, and who thrive in fast-paced environments.


Role & Responsibilities


  • Prepare professional business documents including invoices, quotes, presentations, proposals and emails
  • Pull metrics and prepare analytics presentations for customers weekly and/or monthly
  • Help with processing and responding to customer requests
  • Help process payments, reimbursements and refunds
  • Set up and send legal documents for signing
  • Assist in posting job listings and screening candidates in a wide variety of roles
  • Assist in obtaining pertinent technical information from third parties when needed
  • Assist with scheduling
  • Assist in our social media channels

Requirements

  • Excellent verbal and written English Skills
  • Bachelor’s degree
  • Preference for challenging, fast-paced environments
  • Excellent technical skills and resourcefulness (you'll work with 10-20 apps per day)
  • Superior organization skills 
  • Detail-oriented
  • Quick learner
  • Independent (Can work with minimal supervision and direction when needed)