Technical Operations Associate

Job description

SnapEDA is a rapidly growing tech company used by over 1.4 million engineers. Our mission is to help engineers design electronics faster, and we are revolutionizing the way that hardware is designed. As a member of the SnapEDA team, you will have the opportunity to be at the forefront of this exciting movement and make a real impact on the world of engineering. We are a remote-first team.


We are seeking motivated and highly skilled individuals to join our technical operations team. This is a unique opportunity to join a dynamic and growing company where you will grow your career while making a real impact.


You would be in charge of:

  • Helping the team with various IT requests

  • Support our Customer Success team by preparing materials and analyzing data for our partners

  • Managing customer technical requests with a 24hs SLA

  • Keep our part data updated and upload datasheets

  • Utilizing strong problem-solving skills to quickly identify and resolve technical issues

  • Maintaining strong communication and interpersonal skills, both with team members and customers

Requirements

Qualifications:

  • 1+ years of startup experience
  • Engineering degree
  • Extremely competent in learning new tools
  • Eager to learn and grow in their career
  • Strong problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

Join our team and help us deliver outstanding technical operations support to our customers. Apply now!

Note:

We are looking for candidates in Latin America only.